Jason Young
Jason Young
Helping You Lead With Hospitality

Helping You Lead With HospitalitY


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About ME

I am a hospitality, leadership, and emotional intelligence coach and communicator. I'm also the Director of Guest Experience at Buckhead Church and North Point Ministries, a nationally known network of churches with 36,000 in average weekly attendance. I curate the Saturday Rundown, a weekly email on hospitality and leadership.




The key to growth as a church or a business is getting first-time guests to come back. And as any good leader of a hotel, a store, a restaurant, or a church knows, the key to getting guests to come back is not actually the rooms, the product, the sermon, or the food itself; it's how guests feel when they're there. It's about hospitality. Guests want to feel welcome, comfortable, and understood. This book can help you do just that.

"Guests want to come back because of what they experience during their first visit. How to make that happen is what Jason Young and Jonathan Malm share in this book." 


Andy Stanley, Founder & Senior Pastor, North Point Ministries





Choosing a communicator for your event is a big decision. A lot rides on it going well for your organization and your reputation. I am prepared, thoughtful, intentional and connect with people emotionally. People can forget your words but remember feelings.

In an age full of distractions creating experiences takes more than we imagine. When Jason’s extreme focus, creative depth and deep network meets a challenge it results in great change.
— Travis Mason, Vice President Public Policy, Airbus
I heard Jason speak recently and frankly, I and my other listeners were truly blown away.
— Nonyem Drayton, Executive Director, Bethany Christian Services


We all need someone safe in our corner. You can expect me to be direct, honest, and sensitive. I can help maximize your strengths, uncover hangups, and help you become emotionally brilliant. A few simple decisions can make life better and increase your influence.

I’m extremely grateful for Jason’s love to coach and develop leaders like myself. Learning from his many years of experience in the art of guest services as he helped take my personal leadership to the next level.
— Jay Porter, LifeGroups & LifeMissions Pastor, Life.Church
One of the smartest things we have done in our Guest Services ministry is to work with Jason Young. He has served with us as a consultant, coach, trainer, and speaker.
— Jeff Powell, Executive Pastor, Venture Church



For questions or requests about speaking and coaching, please fill out the form below. Thank you and we will be in-touch soon.