Jason Young
Jason Young
Great Hospitality Assumes Great Leadership

About me

I am a hospitality, leadership, and emotional intelligence coach and communicator. I can help maximize your leadership and reclaim the art of hospitality. I’ve worked with leaders at Ford Motor Company, Life.Church, Chick-fil-A and others.

Most recently, I was the Director of Guest Experience at Buckhead Church and North Point Ministries, a nationally known network of churches with 40,000 people in average weekly attendance.

I wrote and published, The Come Back Effect, which focuses on how hospitality can compel guests to return to a church or business.

I spend a lot of time reading, hanging out with my family, and finishing my doctoral degree.


trusted by

He influenced my team leaders in a positive way. They can recall what he shared with them every time he would coach our leaders. Our leaders find themselves understanding leadership better and finding ways to help others grow. I know his style of communication connected.
— Steve Warnstrom, Owner/Operator, Chick-fil-A
Jason was an integral member of the team during our launch phase and helped us combined our corporate goals and that of the customers we served. He was able to connect with the key stakeholders to help us build our plan. Jason was a pleasure to work with and I look forward to working with him again.
— Andrew Ashman, US Lincoln Operations Manager, Ford Motor Company
Jason is an amazing servant leader. Jason’s down to earth, fun, and inspiring communication style will at the same time engage you and motivate you to attempt even bigger things for God. 
— Jerry Hurley, Pastor of Team Development, Life.Church
Jason has a very natural, warm, and approachable speaking style that makes his content highly relatable. His teaching style comes across as very sincere and he is obviously passionate about developing leaders.
— Karen Houghton, Vice President, Atlanta Tech Village
Jason is the real deal. He is a warm and authentic communicator who engages his audience when he speaks, through the use of humor, insight and challenge. Jason also adds values to teams through his creativity, optimism and out-of-the-box thinking and planning skills. He works to make organizations better at achieving their mission.
— Dr. Tim Elmore, President, Growing Leaders
We were honored to have Jason speak to our leadership team. I was impressed with how easily he was able to step into our environment and lead an insightful and relative conversation on leadership & discipline.
— Marcus Marshall, Regional Director of Operations, Concentrics Restaurants
One of the smartest things we have done in our Guest Services ministry is to work with Jason Young. He has served with us as a consultant, coach, trainer, and speaker. Jason’s wisdom and experience have been invaluable in developing our ministry. He is simply the best at what he does. Hire him!
— Jeff Powell, Former Executive Pastor, Venture Church
I am very grateful for the insight, advice and counsel Jason provided. His investment of time and priceless wisdom has already proven to benefit me as I strive to lead our Guest Services team. His influence impacted me as a leader, but also extended to the entire body of volunteers. We saw a definitive shift in passionate action throughout our volunteers. He is a skilled communicator, a good steward of time and resources, and genuine in his passion.
— Amanda Stanton, Director of Guest Services, Calvary Church
Jason is not only good at being strategic to get things done, but he is also someone who is deeply committed to relationships and building up those around him. He is someone that I am constantly learning from and I am honored to be coached by him.
— Brent Fielder, Owner/Operator, Chick-fil-A 
Jason is both motivational and relatable, using life experiences to lead listeners on a journey of self-awareness and exploration. Jason is an eloquent communicator and brought great value to our company.
— Tracy Bowers, Managing Director, Matrix Residential
Jason will keep your audience engaged through compelling storytelling and critical leadership lessons that will benefit your team for many years to come. Using various communicative tools, he effectively delivers content that will help your unique organization go further faster. He has the rare ability to enlighten others, motivating organizational and personal transformation, with impressive clarity and concision.
— Chad Logan, Campus Pastor, Cross Pointe Church
Jason has made a positive impact on me both personally and professionally since I met him more than 12 years ago. He is always gracious with his time and provides valuable, sincere insights into leadership development. I have attended corporate events directed by Jason and I have been blown away by the level of interaction the experiences provided. I look forward to continuing my work with Jason and learning from him more.
— Rob Tate, VP of Sales, PossibleNOW and CompliancePoint