- 2:38 PM jasonryoung - they are doing a drawing for an ipod right now-im thinking about charging the stage to take it
- 2:39 PM jasonryoung - the names they are calling are not here-they have to forfeit
- 2:39 PM jasonryoung - we have a winner!
- 2:39 PM jasonryoung - tim glaze
- 2:45 PM jasonryoung - tim tassopoulos, exec vp at chick-fil-a, is speaking now
- 2:45 PM jasonryoung - i always love being around him-he is a great learner and pragmatist
- 2:51 PM jasonryoung - chick-fil-a is a student of leadership
- 2:51 PM jasonryoung - they like marcus buckingham and peter drucker
- 2:52 PM jasonryoung - we just watched the bon qui qui video from youtube.com
- 2:52 PM jasonryoung - buckingham says to have strengths be productive and weakness irrelevant
- 2:53 PM jasonryoung - we need to stop trying to make them the perfect employee
- 2:53 PM jasonryoung - make them the most of who they already are
- 2:54 PM jasonryoung - the team needs to be well-rounded; we focus on the person being well-rounded
- 2:55 PM jasonryoung - there is no i in team, but there is in win-you must focus on the development of the individual
- 2:55 PM jasonryoung - love it
- 2:55 PM jasonryoung - look at talent, knowledge, skills-that becomes a strength-then leverage that
- 2:56 PM jasonryoung - how does knowing one’s strength add value to an organization?
- 2:56 PM jasonryoung - begin personally, then interpersonally, then team, then organization
- 3:01 PM jasonryoung - when you compete out of your strengths you became an asset
- 3:02 PM jasonryoung - being an entrepreneur at chick-fil-a is crucial to becoming an operator
- 3:02 PM jasonryoung - gallup poll discovered a key question: do you have a chance to do do what you do best at work? this is a key motivator question!!!
- 3:04 PM jasonryoung - mindset is important…ask, what’s the difference between chess and checkers? in checkers all the pieces move the same. in chess, they are all individual pieces.
- 3:05 PM jasonryoung - your strength energizes you.
- 3:05 PM jasonryoung - try to identify tasks that somebody can do in the area of strengths. they may be different in style but it’s the individuality that is important.
- 3:09 PM jasonryoung - chick-fil-a focuses on selection
- 3:09 PM jasonryoung - they don’t just hire
- 3:09 PM jasonryoung - imagine that:)
- 3:09 PM jasonryoung - for a team member, if they don’t like to serve, they will not fit into the culture
- 3:10 PM jasonryoung - if you need somebody to serve, make sure you find people who naturally like to serve
- 3:10 PM jasonryoung - coach people towards their strength(s)
- 3:11 PM jasonryoung - training comes more intuitively if they are in the right role
- 3:11 PM jasonryoung - the strength of our people is our greatest asset
- 3:13 PM jasonryoung - chick-fil-a uses small cards to ask what tasks energize them, etc
- 3:14 PM jasonryoung - what are the 5 things i do the most? of these 5 which strengthens you the most?
- 3:15 PM jasonryoung - this isn’t catering to the person-you are helping people to express their strength to be a better contributor
- 3:15 PM jasonryoung - there are 2 kinds of leaders: habitual or situational
- 3:15 PM jasonryoung - habitual-lead out of habit
- 3:16 PM jasonryoung - this might be 10-15% of the population
- 3:16 PM jasonryoung - situational-they are not really a leader, but if you identify their strengths and put them into a task they can do, they do well.
- 3:16 PM jasonryoung - be who you already are at your very best
- 3:17 PM jasonryoung - tim tassopoulos talking about strengthsfinder assessment
- 3:21 PM jasonryoung - draw out what’s already in there versus putting in what’s missing
- 3:23 PM jasonryoung - in your weakness, at best you will be average
- 3:24 PM jasonryoung - how do you get employees to do part of their job they might not like?
- 3:25 PM jasonryoung - again, focus on letting people do their strengths. quit saying suck it up and just do it. that is often the leader’s lazy way out of helping somebody find their strength.
- 3:27 PM jasonryoung - every strength has a basement and balcony
- 3:27 PM jasonryoung - the balcony-what can i learn?
- 3:27 PM jasonryoung - basement-what can i apply from what i learn?
- 3:30 PM jasonryoung - what methods to you use to maximize learning from books?
- 3:30 PM jasonryoung - set annual goals
- 3:30 PM jasonryoung - there is a section there called: lessons learned
- 3:31 PM jasonryoung - read a lot because you want to learn, but bring focus by narrowing it down
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